Privacy policy

This privacy policy describes how xdogsab.com collects, uses, and discloses your personal information when you visit or make a purchase from the website.

Contact After reviewing this policy, if you have further questions, need more information about our privacy practices, or wish to file a complaint, please contact us via email at xdogsab@gmail.com or by mail using the information below:

Veragatan 10, 3102, 55473 Jönköping

Collection of Personal Information When you visit the website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to all information about an identifiable individual (including the information below) as "Personal Information". See the list below for more information on what personal information we collect and why.

Device Information Purpose of Collection: to load the website accurately for you and to perform analytics on website usage to optimize our website. Source of Collection: collected automatically when you visit our website using cookies, log files, web beacons, tags, or pixels. Disclosure for Business Purpose: shared with our processor Shopify. Personal Information Collected: browser version, IP address, timezone, cookie information, websites or products you view, search terms, and how you interact with the website.

Order Information Purpose of Collection: to provide products or services to you to fulfill our contract, process your payment information, arrange shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Source of Collection: collected from you. Disclosure for Business Purpose: shared with our processor Shopify and other providers as necessary. Personal Information Collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information Purpose of Collection: to provide customer support. Source of Collection: collected from you. Disclosure for Business Purpose: shared with customer support providers. Personal Information Collected: [INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]

Minors The website is not intended for individuals under [INSERT AGE]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address above to request deletion.

Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

[INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]

[INCLUDE THE FOLLOWING SECTION IF YOU USE REMARKETING OR TARGETED ADVERTISING]

Behavioral Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

[INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

[INSERT IF YOU USE A THIRD-PARTY MARKETING APP THAT COLLECTS INFORMATION ABOUT CUSTOMER ACTIVITY ON YOUR SITE] We share information about your use of the site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

[INSERT IF YOU USE SHOPIFY AUDIENCES] We use Shopify Audiences to help us show ads on other websites to our advertising partners' buyers who have made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the website, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

[INSERT OTHER ADVERTISING SERVICES USED]

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:

[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE:

FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

Lawful basis Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]

Your consent; The performance of the contract between you and the Site; Compliance with our legal obligations; To protect your vital interests; To perform a task carried out in the public interest; For our legitimate interests, which do not override your fundamental rights and freedoms. Retention When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours. Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days. Selling Personal Information [INCLUDE THIS SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT AND SELLS PERSONAL INFORMATION AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]